Slow the decision
A legitimate party allows verification. Reject pressure to pay immediately.
PREVENTION GUIDE
Protect yourself
Simple habits sharply reduce risk: slow down, verify independently, secure accounts and preserve evidence.
Call an official number
Never use the number supplied in a suspicious message. Find the organisation’s number independently.
Enable two-factor authentication
Use an authenticator app or security key where supported.
Use unique passwords
Use a unique password for every service and a password manager.
Verify bank details
For a material transfer, confirm bank details with a known contact through a verified channel.
Never pay to “recover” funds
A recovery promise requiring upfront fees is a major warning sign of a second scam.
Preserve evidence
Keep screenshots, full emails, receipts, URLs, transaction IDs and timestamps.
Contact your bank quickly
Fast action may improve the chance of freezing or recalling some payments.
Secure your identity
After disclosing documents, change credentials, monitor accounts and report identity misuse.